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Professional Indemnity Insurance
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We’ve dedicated people ready to supply the best possible service, including an experienced claims team on hand to help, when you need it most.
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What our customers say about us

Toby Hill
Toby Hill
Centrium Ltd
As a small business, we’re reliant on trusted partners. With escalating operational costs, we need partners who are prepared to go that extra mile to deliver value. Rob and his teams have often done this, going to great lengths to meet our requirements. Friendly, flexible and meticulous in their approach.
Peter Anderson
Peter Anderson
Anderson Videography
Happily recommend these guys! I’ve known and worked with them for many years and always known them to provide a great service, while taking time to understand our needs. We’ll certainly be using them when our renewal comes up, as they’re also happy to say when a product isn’t suitable for your business too.

What is a professional indemnity insurance?

Professional indemnity insurance, also often referred to as PI, professional liability or errors and omissions insurance, is a type of business insurance which covers your company for claims where a third party, such as clients, have lost money or business because of mistakes made in your professional services.

Professional services include designs, advice or consultations provided to a client and contract, intellectual property or trademark disputes between you and a client.

What does professional indemnity insurance cover?

Professional indemnity insurance will cover the legal costs associated with the claim and any compensation your business is liable for if the claim is successful. Professional indemnity insurance covers a wide range of scenarios which could result in your clients losing money or business.

These include:

  • Professional negligence
  • Breaches of data protection
  • Copyright or trademark infringement
  • Unintentional breach of confidentiality
  • Defamation, slander or libel
  • Contract disputes
  • Intellectual property disputes
  • Plagiarism
  • Wrongful allegations
  • Product disparagement
  • Design flaws

Do all companies require professional indemnity insurance?

Businesses that would benefit from professional indemnity insurance will be those that enter into contracts with other companies or third parties to provide professional services.

This includes businesses providing services such as designs, advice, and consultancy, or your work exposes you to disputes or claims around professional negligence, malpractice or the quality of your work.

Companies that don’t offer professional services or enter into contracts with clients are unlikely to need professional indemnity insurance.

Which professions require professional indemnity insurance?

A wide variety of businesses should consider taking our professional indemnity insurance.

These include:

  • Accountants
  • Financial advisers
  • Architects
  • Solicitors
  • Chartered surveyors
  • Business consultants
  • IT or Advertising professionals
  • Construction services
  • Engineers
  • Coaches/trainers
  • Healthcare professionals

Is professional indemnity insurance a legal requirement in the UK?

Whilst there isn’t a legal requirement for professional indemnity insurance in the UK, it’s worth considering if you run a business offering professional services.

Mistakes happen, and it’s essential to make sure your business is protected when they do. When considering whether or not you should take out PI insurance, consider the ramifications of a lawsuit and whether your company could withstand a claim without insurance.

How much does professional indemnity insurance cost?

Professional indemnity insurance is priced based on the specific risks your business faces, meaning that the cost of premiums can vary significantly between companies.

The cost of professional indemnity insurance for your business will depend on several factors, such as:

  • How much cover you need
  • Your industry and the risks associated with it
  • How many employees you have
  • Your annual turnover
  • Where your business is based

Any questions?

Do I need public liability or professional indemnity?

Some businesses will need both public liability and professional indemnity insurance. Some will need one but not the other; it depends on the nature of your business.

Professional indemnity insurance protects your business from financial loss in regard to claims bought by third parties where they’ve lost business or money due to designs, advice or a professional service from your company.

Whereas public liability insurance is protection from claims bought by a third party for injuries, illness or property damage caused by your business.

How much professional indemnity insurance do I need?

Knowing how much professional indemnity insurance your business needs can be challenging.

The amount of PI insurance you need will depend on several factors, such as:

  • The size of the businesses you’re working with and their annual turnover
  • How much it would cost to rectify mistakes
  • How much compensation you’re likely to be liable for in the event of a court case
  • The size of your contracts
  • The cost of legal fees

This can be subjective and won’t give you a definitive answer on how much cover you need. Generally speaking, it’s a good idea to go for higher limits to ensure you don’t get left with a massive bill for legal fees or compensation your PI insurance doesn’t cover.

Do I need professional indemnity insurance as a freelancer or sole trader?

Professional indemnity insurance is a must if you’re a freelancer or sole trader who offers professional services, such as marketing, copywriting or financial advice.

If mistakes in your work or the advice or services you provide as a sole trader cause one of your clients to lose out financially, they could make a claim against you.

Without professional indemnity insurance, you would have to pay any legal fees or compensation from your own pocket. As a sole trader, you are personally liable for any money your business owes.

What’s an example of a professional indemnity claim?

Professional indemnity insurance covers a wide range of cases, but to help you get a picture of the kind of claims it covers, here’s a few examples:

  • You leave a document or laptop on a train that contains sensitive information, such as names, addresses or bank details.
  • You design a website for a client but use stock images without permission from the owner of the picture.
  • You offer tax advice as an accountant that’s incorrect and leaves your client in significant debt with HMRC.

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